Client and patient safety in social care service

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Research group

01.02.2022 -

Department of Nursing Science, Faculty of Health Sciences

Department of Social Sciences, Faculty of Social Sciences and Business Studies

Information People Publications

The information produced in the study can be used to develop social care, nursing, client and patient safety as well as the quality of care, and to plan further research. The research utilizes the grievances and threats to the services of social care clients reported to the SPro (Social Welfare Reporting System) reporting system. In addition, the challenge in the number and quality of notifications over the five years 2016-2020 is compared.

Cooperation

City of Helsinki

Keywords

abuse alue- ja maaseutupolitiikka client safety grievance health care home care nursing patient safety reporting social care sosiaali- ja terveydenhuolto text mining textual analysis vulnerable groups