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Accessibility statement

This accessibility statement concerning University of Eastern Finland Web service at is dated 18th September 2019. The statement is last updated on 20th March 2023. The accessibility of the website has been assessed by a third party using instruments. In addition, we at the University of Eastern Finland have also reviewed the web service.

UEF Connect is published 25th September 2018 and major updates were made in the first half of 2021. The new interface was released on 27.9.2022. The accessibility requirements have guided the design of our web service.

All of the University of Eastern Finland’s websites and web services, mobile applications and content available on these must be accessible. The accessibility requirements are based on the Act on the Provision of Digital Services and on the EU’s Web Accessibility Directive. Accessibility in a digital environment means that as many people as possible are able to use the digital services provided despite user, situation or technology specific differences.

Accessibility status of the digital service

Partially compliant with the AA level accessibility requirements.

Non-compliant content

Non-accessible content has been detected in this service. It concerns some of files and other content added by the content providers. Guidance and training of the large group of users will take time and is continuous. One of the things we are constantly working on is to make files more accessible.

Other non-accessible content

  • Profile pages’ headings are not entirely logical. Specification and formatting of heading setting are updated.
  • Colour contrast does not always meet minimum requirement. The colour contrasts are updated to meet the requirements.
  • Empty headings and container elements may appear on the pages. The service is developed so that that no empty elements or titles can be saved on the pages.
  • Some links are missing a text alternative or the visible label and text alternative do not match. The form of links is developed so that the text alternative is correctly formed.

We are committed to enhancing the accessibility of our digital services, and we are continuously working to improve it. For users to whom our digital services remain inaccessible, we offer special support. If this is the case, please contact us at

Not covered by legislation

Web service may contain non-accessible office suite files (e.g. doc, pdf, odt) published before 23 September 2018 and videos or audio files published before 23 September 2020 added by the content providers.

Did you discover an accessibility issue in our web service?

Please us know about it via electronic accessibility feedback form or by sending an email to and we’ll do our best to fix the issue.

Supervisory authority

If you notice an accessibility problem in our digital service, give feedback first to us as the web service administrator. The reply can take up to 14 days. If you are not satisfied with our reply or don’t receive any reply in two weeks, you can send feedback to Regional State Administrative Agency of Southern Finland. The web pages of the agency explain how to make a complaint and how it will be dealt with.

Contact information of surveillance authority

Regional State Administrative Agency of Southern Finland
Surveillance Unit for Accessibility
Switchboard number: 0295 016 000