Nelli Heiskanen
University Lecturer
Doctoral researcher, university teacher
Business School, Faculty of Social Sciences and Business Studies
PhD research topic: From a Passion to a Profession. Case Ski Instructors. Ski instructors are skilled seasonal workers, whose profession is seasonal and mobile by nature. The aim is to study, what makes someone choose such a profession and what makes retain in the career or in a certain ski school, or quit or leave.
Publications
4/4 items-
Career retention among skilled seasonal tourism workers during crises: the role of professional identity, psychological capital, and occupational community
Heiskanen, Nelli; Konu, Henna, 2026, Journal of human resources in hospitality and tourism, [Epub ahead of print 2 Oct 2026], 1-25. A1 Journal article (refereed), original research -
The Whole Mountain : A Holistic Understanding of Retention Among Skilled Seasonal Tourism Professionals – Ski Instructors
Heiskanen, Nelli, 2026, Publications of the University of Eastern Finland : dissertations in social sciences and business studies. G5 Doctoral dissertation (article) -
Are You Gonna Do Another Season? Ski Instructor Retention
Heiskanen, Nelli, 2024, Journal of human resources in hospitality and tourism, 24, 2, 276-300. A1 Journal article (refereed), original research -
Liiketaloustieteellinen matkailututkimus Suomessa
Heiskanen, Nelli; Komppula, Raija; Konu, Henna; Pasanen, Katja; Pesonen, Juho; Räikkönen, Juulia; Suni, Jarno, 2024, Matkailututkimus, 20, 1, 19-47. A2 Review article, Literature review, Systematic review

