Marko Jäntti
University Lecturer
School of Computing, Faculty of Science, Forestry and Technology
[email protected] | +358 50 461 6738
Publications
61/61 items-
Exploring quality aspects of customer self-service in IT service provision: A case study
Jäntti, Marko; Lindström, Henri, 2025, Journal of systems and software, 234, 112725. A1 Journal article (refereed), original research -
How Digital Experiments Support Sustainability in a Forest Machine Operator Company: A Case Study
Jäntti, Marko; Koponen, Jarmo; Aho, Markus, 2025, Lavazza, Luigi; Oberhauser, Roy, Proceedings of the Twentieth International Conference on Software Engineering Advances (ICSEA 2025), 1-6. A4 Conference proceedings -
Private LoRaWAN Network Deployment in Kuopio, Finland: A Case Study on AI-Based Water-Level Monitoring and Urban Flood Prediction
Aho, Markus; Happonen, Aki; Jäntti, Marko; Pehkonen, Kaapo, 2025, Lawall, Alexander; Pochec, Przemyslaw, IoTAI 2025, The Second International Conference on IoT-AI, 7-13. A4 Conference proceedings -
Engineering Robotic Process Automation (RPA)
Jäntti, Marko; Suhonen, Ville; Hamdani, Maryum, 2024, Vasilache, Simona; Kočí, Radek, Proceedings of the Nineteenth International Conference on Software Engineering Advances (ICSEA 2024), 7-12. A4 Conference proceedings -
Improving the Quality of Self-service in an IT Service Provider Organization: A Case Study
Jäntti, Marko; Lindström, Henri, 2024, Bertolino, Antonia; Pascoal Faria, João; Lago, Patricia; Semini, Laura, Quality of Information and Communications Technology: 17th International Conference on the Quality of Information and Communications Technology, QUATIC 2024, Pisa, Italy, September 11–13, 2024, Proceedings, 295-310. A4 Conference proceedings -
Continual Service Improvement: A Systematic Literature Review
Heikkinen, Sanna; Jäntti, Marko; Tukiainen, Markku, 2023, Fernandes, José Maria; Travassos, Guilherme H; Lenarduzzi, Valentina; Li, Xiaozhou, Quality of Information and Communications Technology: 16th International Conference, QUATIC 2023, Aveiro, Portugal, September 11–13, 2023, Proceedings, 30-44. A4 Conference proceedings -
Engineering IoT-based Software Systems for Forestry: A Case Study
Jäntti, Marko; Aho, Markus, 2023, Mannaert, Herwig; Koci, Radek, Proceedings of ICSEA 2023, 110-115. A4 Conference proceedings -
Quality aspects of digital forest service management: a case study
Jäntti, Marko; Aho, Markus, 2023, Software quality journal, 32, 1, 75-94. A1 Journal article (refereed), original research -
Applying Continual Service Improvement Practices to Study Quality of Healthcare Information System Services: A Case Study
Heikkinen, Sanna; Jäntti, Marko; Saranto, Kaija, 2020, Shepperd, Martin; Brito e Abreu, Fernando; Rodrigues da Silva, Alberto; Pérez-Castillo, Ricardo, Quality of Information and Communications Technology: 13th International Conference, QUATIC 2020, Faro, Portugal, September 9-11, 2020, Proceedings, 155-168. A4 Conference proceedings -
Co-creation at the heart of human-centric data economy - Experiences and visions from Kuopio Living Lab
Arpola, Tiina; Holopainen, Arto; Jäntti, Marko, 2020, Hirvikoski, Tuija; Erkkilä, Laura; Fred, Minna; Helariutta, Aino; Kurkela, Ilkka; Pöyry-Lassila, Päivi; Saastamoinen, Kaisla; Salmi; Anna; Äyväri, Anne, Co-Creating and Orchestrating Multistakeholder Innovation, 222-229. D2 Article in a professional book (incl. an introduction by the editor)