Marko Jäntti
University Lecturer
School of Computing, Faculty of Science, Forestry and Technology
marko.jantti@uef.fi | +358 50 461 6738
Publications
72/72 items-
Improving the Quality of Self-service in an IT Service Provider Organization: A Case Study
Jäntti, Marko; Lindström, Henri. Teoksessa: Bertolino, Antonia; Pascoal Faria, João; Lago, Patricia; Semini, Laura(toim.) , 2024. Quality of Information and Communications Technology: 17th International Conference on the Quality of Information and Communications Technology, QUATIC 2024, Pisa, Italy, September 11–13, 2024, Proceedings. s. 295-310. Springer A4 Conference proceedings -
Continual Service Improvement: A Systematic Literature Review
Heikkinen, Sanna; Jäntti, Marko; Tukiainen, Markku. Teoksessa: Fernandes, José Maria; Travassos, Guilherme H; Lenarduzzi, Valentina; Li, Xiaozhou(toim.) , 2023. Quality of Information and Communications Technology: 16th International Conference, QUATIC 2023, Aveiro, Portugal, September 11–13, 2023, Proceedings. s. 30-44. Springer A4 Conference proceedings -
Engineering IoT-based Software Systems for Forestry: A Case Study
Jäntti, Marko; Aho, Markus. Teoksessa: Mannaert, Herwig; Koci, Radek(toim.) , 2023. Proceedings of ICSEA 2023. s. 110-115. A4 Conference proceedings -
Quality aspects of digital forest service management: a case study
Jäntti, Marko; Aho, Markus. 2023. Software quality journal. 2024; 32: 75-94 A1 Journal article (refereed), original research -
Applying Continual Service Improvement Practices to Study Quality of Healthcare Information System Services: A Case Study
Heikkinen, Sanna; Jäntti, Marko; Saranto, Kaija. Teoksessa: Shepperd, Martin; Brito e Abreu, Fernando; Rodrigues da Silva, Alberto; Pérez-Castillo, Ricardo(toim.) , 2020. Quality of Information and Communications Technology: 13th International Conference, QUATIC 2020, Faro, Portugal, September 9-11, 2020, Proceedings. s. 155-168. Springer A4 Conference proceedings -
Co-creation at the heart of human-centric data economy - Experiences and visions from Kuopio Living Lab
Arpola, Tiina; Holopainen, Arto; Jäntti, Marko. Teoksessa: Hirvikoski, Tuija; Erkkilä, Laura; Fred, Minna; Helariutta, Aino; Kurkela, Ilkka; Pöyry-Lassila, Päivi; Saastamoinen, Kaisla; Salmi; Anna; Äyväri, Anne(toim.) , 2020. Co-Creating and Orchestrating Multistakeholder Innovation. s. 222-229. Laurea-ammattikorkeakoulu D2 Article in a professional book (incl. an introduction by the editor) -
Studying Data Privacy Management in Small and Medium-Sized IT Companies.
Jäntti, Marko. Teoksessa: El Kassabi, Hadeel; Al Rae, Rawhi(toim.) , 2020. Proceedings of the 2020 14th International Conference on Innovations in Information Technology (IIT). s. 57-62. IEEE A4 Conference proceedings -
Studying Continual Service Improvement and Monitoring the Quality of ITSM
Heikkinen, Sanna; Jäntti, Marko. Teoksessa: Piattini, M; Rupino da Cunha, P; GarcÃa RodrÃguez de Guzmán, I; Pérez-Castillo, R(toim.) , 2019. Quality of Information and Communications Technology: 12th International Conference, QUATIC 2019, Ciudad Real, Spain, September 11-13, 2019: Proceedings. s. 193-206. Springer A4 Conference proceedings -
Exploring Digital Transformation and Digital Culture in Service Organizations
Jäntti, Marko; Hyvärinen, Sanna. Teoksessa: Ning, B; Chen, J; Cai, X; Zhang, Z; Zhang, R; Zhang, J(toim.) , 2018. 2018 15th International Conference on Service Systems and Service Management (ICSSSM). s. 1-6. A4 Conference proceedings -
Data Protection & Security Challenges in Digital & IT Services: A Case Study
Panjwani Mehdi, Jäntti Marko. Teoksessa: -(toim.) , 2017. Proceedings of the International Conference on Computer and Applications ICCA'17. s. 379-383. IEEE A4 Conference proceedings