TOMMI LAUKKANEN

Contact info

Keywords

RESEARCH GROUPS - UEF

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  Towards a longitudinal model of eco-innovation adoption: A cross-national study (LOMO-ECO)
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  Do IQ and personality predict risk-taking behaviour?
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  FOEBE - FOstering Entrepreneurship for the BioEconomy
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  Marketing and Consumer Behavior Research Group
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  Developing competitiveness of the regional bioeconomy companies
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  Fostering e-commerce with virtual technologies

Links

Publications

• Hallikainen, Heli; Laukkanen, Tommi. 2021. Trustworthiness in e-commerce: A replication study of competing measures Journal of business research 126: 644-653. 2021
• Psychological Factors Predicting Organic Food Consumptionin Social Commerce. Cuong Vo, Kim; Laukkanen, Tommi / Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS 2021). 2021. 2021
• Consumer innovativeness and adoption of eco-innovations - an Indian study. Pradipta Halder, Tommi Laukkanen / 2020 GLOBAL MARKETING CONFERENCE at Seoul. 2020. 2020
• Does Sampling Order Moderate the Effect of Autotelic Need for Touch on Product Evaluation: An Abstract. Ruusunen, Nino; Laukkanen, Tommi / Marketing Opportunities and Challenges in a Changing Global Marketplace: Proceedings of the 2019 Academy of Marketing Science (AMS) Annual Conference. 2020. 2020
• Haldera, Pradipta; Hansen, Eric N; Kangas, Jyrki; Laukkanen, Tommi. 2020. How national culture and ethics matter in consumers' green consumption values Journal of cleaner production 265: 121754. 2020
• Hallikainen, Heli; Savimäki, Emma; Laukkanen, Tommi. 2020. Fostering B2B sales with customer big data analytics Industrial marketing management 86: 90-98. 2020
• How time moderates the relationship between big data analytics use and company performance. Hallikainen, Heli; Laukkanen, Tommi / 2020 GMC at Seoul. 2020. 2020
• Järviniemi, Johannes; Hallikainen, Heli; Laukkanen, Tommi. 2020. Using Social Media to Extract Indirect Experiential Knowledge for the Internationalization of an Entrepreneurial Firm Electronic journal of knowledge management 18 1: 56-67. 2020
• Consumer Novelty Seeking and Adoption of Eco-friendly Cars: Mediating Role of Perceived Innovation Attributes. Pradipta Halder, Tommi Laukkanen, Jyrki Kangas / EMAC 10th Regional Conference. 2019. 2019
• Environmental concern influencing consumer boycott of unsustainable products and the moderating role of ethics: Findings from Portugal. Halder, Pradipta; Kangas, Jykri; Laukkanen, Tommi / 5th Symposium on Ethics and Social Responsibility Research: Linking Ethics, Social Responsibility and Sustainability. Challenges for Science and Practice. Books of Abstracts. 2019. 2019
• Gelb, Betsy; Rangarajan, Deva; Hallikanen, Heli; Laukkanen, Tommi. 2019. How Big Data Can Transform Outcomes and Opportunities Rutgers Business Review 4 1: 46-60. 2019
• Hallikainen, Heli; Alamäki, Ari; Laukkanen, Tommi. 2019. Individual preferences of digital touchpoints: A latent class analysis Journal of retailing and consumer services 50: 386-393. 2019
• Hallikainen, Heli; Alamäki, Ari; Laukkanen, Tommi. 2019. Lead users of business mobile services International journal of information management 47: 283-292. 2019
• Hallikainen, Heli; Hirvonen, Saku; Laukkanen, Tommi. 2019. Perceived trustworthiness in using B2B digital services Industrial management and data systems 2020; 120 3: 587-607. 2019
• Laukkanen, Tommi. 2019. Special section on mobile information services International journal of information management 47: 239-240. 2019
• Propositions on Big Data Business Value. Pirskanen, Emma; Hallikainen, Heli; Laukkanen, Tommi / Advances in Information and Communication Networks: Proceedings of the 2018 Future of Information and Communication Conference (FICC), Vol. 1. 2018. 2018
• A Conceptual Model of Barriers to Data-Driven Business Innovations. Hallikainen, Heli; Laukkanen, Tommi / Global Marketing Conference at Tokyo. 2018. 2018
• Are Technology-Ready Customers More Inclined to Trust?. Hallikainen, Heli; Hirvonen, Saku; Laukkanen, Tommi / ICIS Proceedings 2018. 2018. 2018
• A multi-faceted examination of the export product adaptation - customer value creation relationship. Tsougkou, E; Cadogan, JW; Hodgkinson, IR; Oliveira, JS; Laukkanen, T; Story, VM; Yazdani, N; Boso, N / 2018 Global Marketing Conference At Tokyo Proceedings. 2018. 2018
• Buratti Andrea, Hirvonen Saku, Reijonen Helen, Laukkanen, Tommi. 2017. How strategic orientations predict business growth in global versus local B2B markets?. In: Haws Kelly L, Houston Mark B, Noble Charles H (ed.) , 2017 Summer AMA Conference: Innovations and Sustainability in Marketing. Proceedings of the AMA Conference 28. s. G25-G26. 2017
• Hallikainen Heli, Laukkanen Tommi. 2017. National culture and consumer trust in e-commerce. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 2018; 38 1: 97-106. 2017
• Hallikainen Heli, Paesbrugghe Bert, Laukkanen Tommi, Rangarajan Deva, Gabrielsson Mika. 2017. How Individual Technology Propensities and Organizational Culture Influence B2B Customer's Behavioral Intention to Use Digital Services at Work?. In: - (ed.) , Proceedings of the 50th Hawaii International Conference on System Sciences 2017. IEEE. s. 4577-4585. 2017
• Hirvonen Saku, Laukkanen Tommi. 2017. Lacking Correspondence Between Subjective and Objective Performance Data Among Small Business Managers: An Abstract. In: Krey N., Rossi P. (ed.) , Back to the Future: Using Marketing Basics to Provide Customer Value. Springer. s. 453-454. 2017
• Hirvonen Saku, Laukkanen Tommi. 2017. Respondent Characteristics and Survey Data Bias. In: Reid M., Brennan L., Robinson L. (ed.) , Proceedings of the 2017 Australian and New Zealand Marketing Academy Conference. Australian and New Zealand Marketing Academy (ANZMAC) conference -. s. -. 2017
• Hirvonen Saku, Tuominen Sasu, Laukkanen Tommi. 2017. How Consumers' Media Preferences Affect Their Attitudes Towards Sport Sponsorship. In: Vlasic G, Krupka Z, Pavicic J (ed.) , Proceedings of 5th Annual Winter Global Business Conference. Global Business Conference proceedings -. s. 72. 2017
• Laukkanen Tommi. 2017. Mobile banking. INTERNATIONAL JOURNAL OF BANK MARKETING 35 7: 1042-1043. 2017
• Muhonen, Timo; Hirvonen, Saku; Laukkanen, Tommi. 2017. SME brand identity: its components, and performance effects Journal of Product and Brand Management 26 1: 52-67. 2017
• Nagy G, Megehee CM, Woodside AG, Laukkanen T, Hirvonen S, Reijonen H. 2017. Achieving requisite variety in modeling firms' strategy heterogeneities: Explaining paradoxical firm-market performances. Industrial Marketing Management 65: 100-128. 2017
• Komppula Raija, Laukkanen Tommi. 2016. Comparing perceived images with projected images - A case study on Finnish ski destinations. European Journal of Tourism Research 12: 41-53. 2016
• Muhonen Timo, Laukkanen Tommi. 2016. The impact of internal branding on SME brand identity. In: David Fortin,Lucie K Ozanne (ed.) , Marketing in a Post-Disciplinary Era. University of Canterbury. Australian and New Zealand Marketing Academy (ANZMAC) conference 2016. s. 959-965. 2016
• Laukkanen Tommi. 2016. Consumer adoption versus rejection decisions in seemingly similar service innovations: The case of the Internet and mobile banking. Journal of Business Research 69 7: 2432-2439. 2016
• Tuominen Sasu, Hirvonen Saku, Reijonen Helen, Laukkanen Tommi. 2016. The Internal Branding Process and Financial Performance in Service Companies: An Examination of the Required Steps. Journal of Brand Management 23 3: 306-326. 2016
• Kaynak Erdener, Kara Ali, Chow Clement S. F., Laukkanen Tommi. 2016. Role of adaptive selling and customer orientation on salesperson performance: Evidence from two distinct markets of Europe and Asia. Journal of transnational management 21 2: 62-83. 2016
• Hallikainen Heli, Alamäki Ari, Laukkanen Tommi. 2016. The influence of socio-demographics and technology readiness on mobile device use in B2B digital services. In: - (ed.) , 2016 Global Marketing Conference at Hong Kong Proceedings. Global Alliance of Marketing & Management Associations. Global Marketing Conference Proceedings -. s. 1191-1196. 2016
• Hirvonen Saku, Laukkanen Tommi, Salo Jari. 2016. Does brand orientation help B2B SMEs in gaining business growth?. Journal of Business & Industrial Marketing 31 4: 472-487. 2016
• Hallikainen Heli, Laukkanen Tommi. 2016. Consumer Trust towards an Online Vendor in High- vs. Low-Context Cultures. In: Bui Tung X, Sprague Ralph H Jr (ed.) , Proceedings of the 49th Annual Hawaii International Conference on System Sciences (HICSS), 5-8 January 2016, Kauai, Hawaii. IEEE. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS) 49. s. 3536 - 3545. 2016
• Hallikainen Heli, Laukkanen Tommi. 2016. How technology readiness explains acceptance and satisfaction of digital services in B2B healthcare sector. In: Liang Ting-Peng, Hung Shin-Yuan, Chau Patrick YK ,Chang She-I (ed.) , PACIS 2016 Proceedings. Association for Information Systems. s. 1-11. 2016
• Adapa Sujana, Laukkanen Tommi. 2015. Revisit Intentions of Malaysian Consumers to Heritage Sites. Academy of Taiwan Business Management Review 11 1: 31-38. 2015
• Heikura, A., Kantanen, T. & Laukkanen, T.. 2015. Growth with food innovations: Consumer preferences of dairy products in Russia and Finland. In: Ashish Sinha, Jack Cadeaux & Tania Bucic (ed.) , Proceedings of 2015 ANZMAC conference: Innovation and growth strategies in marketing. 2015
• Hirvonen Saku, Reijonen Helen, Laukkanen Tommi. 2015. Service orientation, market performance and firm size - An examination of differences between micro firms and small and medium-sized firms. In: Ashish Sinha, Jack Cadeaux, Tania Bucic (ed.) , 2015 ANZMAC conference: Innovation and growth strategies in marketing, Nov 20 - Dec 2, Sydney Australia: Conference Proceedings. 2015
• Laukkanen Tommi, Tuominen Sasu, Reijonen Helen, Hirvonen Saku. 2015. Does market orientation pay off without brand orientation? A study of small business entrepreneurs. Journal of Marketing Management [epub ahead of print 22 Dec 2015]: -. 2015
• Laukkanen Tommi. 2015. How Uncertainty Avoidance Affects Innovation Resistance in Mobile Banking: The Moderating Role of Age and Gender. In: Bui, Tung X. and Sprague, Ralph H. Jr (ed.) , Proceedings of the 48th Annual Hawaii International Conference on System Sciences (HICSS), 5-8 January 2015, Kauai, Hawaii. IEEE, CPS Conference Publishing Services. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS) 48. s. 3601-3610. 2015
• Nadeem Waqar, Andreini Daniela, Salo Jari, Laukkanen Tommi. 2015. Engaging consumers online through websites and social media: A gender study of Italian Generation Y clothing consumers. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 35 4: 432-442. 2015
• Nagy Gábor, Laukkanen Tommi, Reijonen Helen, Hirvonen Saku, Berács József. 2015. The Way out of Crisis: How SMEs in Developed and Developing Economies allocate their Strategic Resources to Boost Market Performance under Non-Normal Course of Events. In: Luk Warlop, Steve Muylle (ed.) , EMAC 2015. European Marketing Academy. European Marketing Academy Conference 44. s. 1-7. 2015
• Reijonen H, Buratti A, Hirvonen S, Laukkanen, T. 2015. An examination of strategic orientation profiles of low- and high-performing international SMEs. In: Ashish Sinha, Jack Cadeaux & Tania Bucic (ed.) , Proceedings of 2015 ANZMAC conference: Innovation and growth strategies in marketing. 2015
• Reijonen Helen, Hirvonen Saku, Nagy Gábor, Laukkanen Tommi, Gabrielsson Mika. 2015. The impact of entrepreneurial orientation on B2B branding and business growth in emerging markets. Industrial Marketing Management 51: 35-46. 2015
• Hirvonen, Saku, Laukkanen Tommi. 2015. The moderating effect of the market orientation components on the brand orientation-brand performance relationship. In: Kacy K. Kim (ed.) , Celebrating America's Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing? Proceedings of the 2015 Academy of Marketing Science (AMS) Annual Conference. Springer. s. 185-186. 2015
• Muhonen, T., Hirvonen, S., Laukkanen, T.. 2014. The effects of branding resources on brand performance in SMEs: Are there any? Are they linear or nonlinear?: Sharyn Rundle-Thiele, Krzysztof Kubacki, Denni Arli, Proceedings of the ANZMAC 2014 conference. Australian and New Zealand Marketing Academy (ANZMAC) conference -. 147-153. 2014
• Sasu Tuominen, Tommi Laukkanen, Saku Hirvonen, Helen Reijonen. 2014. How does internal branding affect performance?: Rodoula H. Tsiotsou and Yannis Hajidimitriou, Services Marketing in the New Economic and Social Landscape.University of Macedonia. AMA SERVSIG 2014- International Service Research Conference Proceedings, AMA SERVSIG 2014- International Service Research C. 26-31. 2014
• Reijonen Helen, Párdányi Szandra, Tuominen Sasu, Laukkanen Tommi, Komppula Raija. 2014. Are growth-oriented SMEs more likely to adopt market and brand orientations?. JOURNAL OF SMALL BUSINESS AND ENTERPRISE DEVELOPMENT 21 2: 250-264. 2014
• Laukkanen, Tommi. 2014. Consumer adoption / rejection decisions in seemingly similar service innovations: The case of the internet and mobile banking: -, 2014 Global Marketing Conference at Singapore Proceedings.Korean Scholars of Marketing Science KAMS. Global Marketing Conference Proceedings 4. 716-717. 2014
• Bathaee Atieh, Kuikka Anna, Hirvonen Saku, Laukkanen Tommi. 2014. The hidden hands of consumer culture: Studying purchase behaviors in Germany, Finland and Iran: Sharyn Rundle-Thiele, Krzysztof Kubacki, Denni Arli, Proceedings of the ANZMAC 2014 Conference.-. Australian and New Zealand Marketing Academy (ANZMAC) conference -. 463-468. 2014
• Akatemiasta markkinapaikalle. Johtaminen ja markkinointi aikansa kuvina. Puusa Anu, Reijonen Helen, Juuti Pauli, Laukkanen Tommi. 2014 2014
• Kuikka, Anna, Laukkanen Tommi. 2014. How resistance to change affects brand loyalty within the consumables market: Obal, Michael W. (Ed.), Let's Get Engaged! Crossing the Threshold of Marketing's Engagement Era. Proceedings of the Academy of Marketing Science Annual Conference -. -. 2014
• Hirvonen, S., Reijonen, H., Laukkanen, T.. 2013. Adoption of Multiple Strategic Orientations in SMEs: An Explorative Comparison, Proceedings of the European Marketing Academy (EMAC) 42nd Annual Conference. -. 2013
• Laukkanen, T., Nagy, G., Hirvonen, S., Reijonen, H. Pasanen, M. 2013. The effect of strategic orientations on business performance in SMEs: A multigroup analysis comparing Hungary and Finland. International Marketing Review 30 6: 510-535. 2013
• Laukkanen, T., Hirvonen, S., Reijonen, H.. 2013. The effect of strategic orientations on SME growth in shrinking markets: Vlasic, G., Pavicic, J., Langer, J., Proceedings of the 2013 Winter Global Business Conference. 143-154. 2013
• Muhonen, T., Hirvonen, S., Laukkanen, T.. 2013. Brand identity development in SMEs: effects on business performance: -, Proceedings of the ANZMAC 2013 conference. -. 2013
• Hirvonen, S., Laukkanen, T., Salo, J.. 2013. Brand orientation in B2B SMEs: An examination on the effects on business growth, The 2013 International B2B Research Workshop (Sao Paulo, Brazil, March 14-17). -. 2013
• Hirvonen Saku, Laukkanen Tommi. 2013. Brand orientation in small firms: an empirical test of the impact on brand performance. Journal of Strategic Marketing - Published online: 18 Sep 2013: -. 2013
• Hirvonen S., Laukkanen, T., Reijonen, H.. 2013. The brand orientation-performance relationship: An examination of moderation effects. Journal of Brand Management 20 8: 623-641. 2013
• Adapa, Sujana; Laukkanen, Tommi. 2013. Heritage Destination Revisitation: Malaysian Perspective: Md. Mahbubul Hoque Bhuiyan, Proceedings of World Business and Social Science Research Conference, October 24-25, 2013, Bangkok, Thailand. -. 2013
• Akatemiasta markkinapaikalle. Johtaminen ja markkinointi aikansa kuvina. Puusa Anu, Reijonen Helen, Juuti Pauli, Laukkanen Tommi. 2012 2012
• Hirvonen, S., Laukkanen, T.. 2012. How Brand Orientation Contributes to Business Growth in SMEs?: -, Proceedings of the ANZMAC 2012 Conference. -. 2012
• Kuikka Anna, Laukkanen Tommi. 2012. Brand loyalty and the role of hedonic value. Journal of Product and Brand Management 21 7: 529-537. 2012
• Laukkanen, T., Cruz, P.. 2012. Cultural, Individual and Device-Specific Antecedents on Mobile Banking Adoption: A Cross-National Study: Sprague, R.H., Proceedings of the 45th Annual Hawaii International Conference on System Sciences. 3170-3179. 2012
• Laukkanen, T., Cruz, P.. 2012. The influence of external variables on intentions to adopt mobile banking: A comparison between Portugal and Finland: Paulo Rita, Proceedings of the EMAC European Marketing Academy 41st Annual Conference. -. 2012
• Reijonen Helen, Laukkanen Tommi, Komppula Raija, Tuominen Sasu. 2012. Are Growing SMEs More Market-Oriented and Brand-Oriented? JOURNAL OF SMALL BUSINESS MANAGEMENT 50 4: 699-716. 2012
• Reijonen Helen, Párdányi Szandra, Hirvonen Saku, Laukkanen Tommi. 2012. Entrepreneurial marketing orientation (EMO): An empirical test, Proceedings of the EMAC European Marketin Academy 41st Annual Conference. 146. 2012
• Pesonen Juho, Laukkanen Tommi, Komppula Raija. 2011. Benefit segmentation of potential wellbeing tourists Journal of Vacation Marketing 17 4: 303-314. 2011
• Laukkanen T., Nagy G., Hirvonen S., Reijonen H., Pasanen M.. 2011. The effect of strategic orientations on business growth - a cross-national study: -, Proceedings of the ANZMAC Conference. -. 2011
• Laukkanen T., Párdányi Sz., Cruz P.. 2011. How national culture determines mobile banking non-adoption?: -, Proceedings of the ANZMAC Conference. -. 2011
• Hirvonen, S., Laukkanen, T.. 2011. Branding in Small Firms: Are All SMEs Similar?: -, Proceedings of the ANZMAC 2011 Conference. -. 2011
• Laukkanen T., Hirvonen S., Reijonen H., Tuominen S.. 2011. How market orientation determines high brand orientation in SMEs?: -, Proceedings of the 40th European Marketing Academy Conference. -. 2011
• Hirvonen, S., Laukkanen, T., Reijonen, H.. 2011. The Brand Orientation-Performance Relationship and Industrial Contingencies - Some Empirical Evidence of Moderating Effects: -, Proceedings of the ANZMAC 2011 Conference. -. 2011
• Konu Henna, Laukkanen Tommi, Komppula Raija. 2011. Using ski destination choice criteria to segment Finnish ski resort customers. Tourism Management 23 5: 1096-1105. 2011
• Laukkanen T, Tuominen S & Reijonen H. 2010. Market Orientation And Brand Orientation: Drivers Of SME Performance?: Beckmann SC, Ringberg T & Ritter T, 39th EMAC Conference, Copenhagen, Denmark, June 1-4. 261. 2010
• Reijonen H & Laukkanen T. 2010. Customer relationship oriented marketing practices in SMEs. Marketing Intelligence & Planning 28 2: 115-136. 2010
• Párdányi, S; Tuominen S; Reijonen, H., Laukkanen, T.. 2010. Growth willingness and market orientation as antecedents of brand orientation: Ballantine P and Finsterwalder J, Proceedings of the ANZMAC Conference.Department of Management, College of Business and Economics, University of Canterbury. -. 2010
• Laukkanen, T & Kiviniemi, V. 2010. The role of information in mobile banking resistance. INTERNATIONAL JOURNAL OF BANK MARKETING [ONLINE] 28 5: 372-388. 2010
• Laukkanen T. 2010. Mobile phone selection criteria among university students in Finland. Journal of Digital Marketing 1 1: 59-71. 2010
• Reijonen H, Párdányi Sz, Tuominen S, Laukkanen T & Komppula R. 2010. How smes with different growth intentions vary in terms of market and brand orientation: -, Proceedings of the 26th IMP Conference.Diamond Congress Kft.. -. 2010
• Laukkanen T & Cruz P. 2010. What determines mobile banking non-adoption?. In: Ballantine P and Finsterwalder J (ed.) , Proceedings of the ANZMAC Conference.Department of Management, College of Business and Economics, University of Canterbury. ss. -. 2010
• Konu Henna, Laukkanen Tommi. 2010. Predictors of Tourists' Wellbeing Holiday Intentions in Finland. Journal of Hospitality and Tourism Management 17 1: 144-149. 2010
• Kokkomäki, J, Laukkanen, T & Komppula, R. 2010. Determinants affecting the use of an intermediary when buying meeting services. Tourism Review 65 2: 21-27. 2010
• Cruz, P, Neto, L, Munõz-Gallego, P & Laukkanen, T. 2010. Mobile banking rollout in emerging markets: evidence from Brazil. INTERNATIONAL JOURNAL OF BANK MARKETING [ONLINE] 28 5: 342-371. 2010
• Cruz P, Salo J, Munoz-Gallego P & Laukkanen T. 2010. Heavy users of e-banking and customer experience management: Evidences on intrinsic motivation International Journal of Electronic Business 8 2: 187-209. 2010
• Konu, Henna & Laukkanen, Tommi. 2010. Predicting factors of tourists' interest towards wellbeing tourism holidays - A Finnish case, TTRA 2010 Budapest, "Health, wellness and tourism - healthy tourists, healthy business?", Programme and book of abstracts of the Travel and Tourism Research Association Europe 2010 annual conference. 26. 2010
• Pesonen, Juho, Komppula, Raija ja Laukkanen, Tommi. 2009. Benefit Segmentation of Summer tourists: The Case of Savonlinna Region in Finland: Fyall, A., Kozak, M., Andreu, L., Gnoth, J. ja Lebe, S., 3rd Advances in Tourism Marketing Conference - Marketing Innovations for Sustainable Destinations: Operations, Interactions, Experiences. Digitaalinen erillistiedosto. 2009
• Tuominen, S., Laukkanen, T. and Reijonen, H.. 2009. Market Orientation, Brand Orientation and Brand Performance in SMEs: Related Constructs?, ANZMAC (Australian and New Zealand Marketing Academy) Conference Proceedings, Melbourne, Australia, November 30 - December 2, 2009.. 1-6. 2009
• Selvitys pohjoiskarjalaisten pienten ja keskisuurten yritysten markkinointiosaamisesta. Raija Komppula, Tommi Laukkanen, Hanna-Kaisa Raninen, Helen Reijonen, Niko Suhonen, Sasu Tuominen. 2009 2009
• Reijonen, Helen, Laukkanen, Tommi, Komppula, Raija ja Tuominen, Sasu. 2009. THE INFLUENCE OF MARKET ORIENTATION AND BRAND ORIENTATION ON SME PERFORMANCE, Proceedings of RENT XXIII conference. CD-ROM. 2009
• Raija Komppula and Tommi Laukkanen. 2009. Ski Destination Profile based on Attributes of Ski Destination Choice: Leonardo (Don) A.N. & Xiang (Robert) Li, Proceedings of the 3rd International Conference on Destination Branding and Marketing.Institute of Tourism Studies. 238-249. 2009
• Laukkanen, T & Cruz, P. 2009. Comparing consumer resistance to mobile banking in Finland and Portugal: Filipe, J & Obaidat, M.S, e-Business and Telecommunications.Springer-Verlag 48 (2). 89-98. 2009
• Laukkanen, Tommi; Sinkkonen, Suvi ja Laukkanen, Pekka. 2009. Communication strategies to overcome functional and psychological resistance to Internet banking. International Journal of Information Management 29 2: 111-118. 2009
• Konu, Henna ja Laukkanen, Tommi. 2009. Roles of Motivation Factors in Predicting Tourists' Intentions to Make Wellbeing Holidays - A Finnish Case: -, ANZMAC 2009 - Sustainable Management and Marketing Proceedings. -. 2009
• Kaivola, Johanna; Laukkanen, Tommi ja Komppula, Raija. 2009. Determinants affecting to the use of an intermediary when buying meeting services, Proceedings of the 59th AIEST Conference. 0-0. 2009
• Juho Pesonen, Raija Komppula ja Tommi Laukkanen. 2009. Kesämatkailijoiden segmentointi - Savonlinnan seutu maaseutumatkailukohteena. Maaseudun uusi aika 3: 5-19. 2009
• Cruz, Pedro; Laukkanen, Tommi ja Muñoz, Pablo. 2009. Exploring the factors behind the resistance to mobile banking in Portugal International Journal of E-Services and Mobile Applications 1 4: 16-35. 2009
• Laukkanen, Tommi and Cruz, Pedro. 2008. Barriers to mobile banking adoption: A cross-national study. In: Filipe, J; Marca, D.A; Shishkov, B and van Sinderen, M, (ed.) , Proceedings of the International Conference on E-Business. ss. 300-306. 2008
• Laukkanen, Tommi and Komppula, Raija. 2008. Selection criterion for ski resort accommodation among mature consumers: Helander, N, Hannula, M, Ilvonen, I & Seppä, M, EBRF 2008 Conference. -. 2008
• Laukkanen, Tommi and Komppula, Raija. 2008. Attributes of ski destination choice: A Finnish survey. In: (ed.) , Proceedings of the Australian & New Zealand Marketing Academy Conference. ss. -. 2008
• Laukkanen, Tommi. 2008. Determinants of mobile banking resistance: A preliminary model, Proceedings of the Australian & New Zealand Marketing Academy Conference. -. 2008
• Laukkanen T, Sinkkonen S, Laukkanen P, Kivijärvi M. 2008. Segmenting bank customers by resistance to mobile banking. INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS 6 3: 309-320. 2008
• Laukkanen P, Sinkkonen S, Laukkanen T. 2008. Consumer Resistance to Internet Banking: Postponers, Opponents and Rejectors INTERNATIONAL JOURNAL OF BANK MARKETING [ONLINE] 26 6: 440-455. 2008
• Kivijärvi, Marke; Laukkanen, Tommi and Cruz, Pedro. 2008. Effect of gender on trust in online banking: a cross-national comparison. In: Kautonen, Teemu and Karjaluoto, Heikki (ed.) , Trust and New Technologies: Marketing and Management on the Internet and Mobile Media.Edward Elgar Publishing. ss. 74-90. 2008
• Cruz, Pedro; Laukkanen, Tommi and Muñoz, Pablo. 2008. M-Banking Resistance: Patterns Across Usage and Demographics, Proceedings of the Australian & New Zealand Marketing Academy Conference. -. 2008
• Laukkanen T, Pasanen M. 2008. Mobile banking innovators and early adopters: how they differ from other online users?. JOURNAL OF FINANCIAL SERVICES MARKETING 13 2: 86-94. 2008
• Laukkanen T, Sinkkonen S, Laukkanen P. 2007. Information as a barrier to innovation adoption [cd-rom]. In: Thyne M, Deans KR (ed.) , Conference Proceedings and Refereed Papers. ANZMAC 2007. ss. 3062-3068. 2007
• Pasanen M, Laukkanen T. 2007. Aiming at further growth: does growth intention matter for strategy? [cd-rom]: Academy of Taiwan Information Systems Research, International Conference on Business and Information 2007. Proceedings of Business and Information. [16]. 2007
• Laukkanen T. 2007. Measuring mobile banking customers' channel attribute preferences in service consumption. INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS 5 2: 123-138. 2007
• Laukkanen T. 2007. Internet vs mobile banking: comparing customer value perceptions. BUSINESS PROCESS MANAGEMENT JOURNAL 13 6: 788-797. 2007
• Laukkanen T. 2007. Customer preferred channel attributes in multi-channel electronic banking. INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT 35 5: 393-412. 2007
• Laukkanen T. 2007. Bank customers¿ channel preferences for requesting account balances [cd-rom], Proceedings of the 40th Annual Hawaii International Conference on System Sciences. HICSS-40 2007.IEEE. [9]. 2007
• Sinkkonen S, Laukkanen P, Kivijärvi M, Laukkanen T. 2007. Modeling factors of consumer resistance to mobile banking [cd-rom], International Conference on Business and Information 2007. Proceedings of Business and Information. [10]. 2007
• Laukkanen T, Sinkkonen S, Kivijärvi M, Laukkanen P. 2007. Segmenting bank customers by resistance to mobile banking [cd-rom], Sixth International Conference on the Management of Mobile Business. ICMB 2007.IEEE Computer Society. [7]. 2007
• Laukkanen T, Sinkkonen S, Kivijärvi M, Laukkanen P. 2007. Mobile banking barriers among mature customers [cd-rom]: Knowlwdge Association of Taiwan, The 2007 International Joint Conference on e-Commerce, e-Administration, e-Society, and e-Education. [11]. 2007
• Laukkanen T, Sinkkonen S, Kivijärvi M, Laukkanen P. 2007. Innovation resistance among mature consumers. JOURNAL OF CONSUMER MARKETING 24 7: 419-427. 2007
• Laukkanen T, Sinkkonen S, Kivijärvi M, Laukkanen P. 2007. How personal values determine consumer resistance to mobile banking? [cd-rom], International Conference on Business and Information BAI 2007. Proceedings of Business and Information. [12 ]. 2007
• Laukkanen P, Sinkkonen S, Kivijärvi M, Laukkanen T. 2007. The effect of usage experience on the barriers of resistance to mobile banking [cd-rom], International Conference on Business and Information BAI 2007. Proceedings of Business and Information. [14]. 2007
• Laukkanen P, Sinkkonen S, Kivijärvi M, Laukkanen T. 2007. Consumer resistance and intention to use Internet banking service [cd-rom]: Hannula M, Koiranen M, Maula M, Seppä M, Suoranta M, Tommila J, EBRF 2007 Conference Proceedings. Research Forum to Understand Business in Knowledge Society.Tampere University of Technology. University of Jyväskylä. [10]. 2007
• Kuisma T, Laukkanen T, Hiltunen M. 2007. Mapping the reason for resistance to Internet banking: a means-end approach. INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT 27 2: 75-85. 2007
• Kivijärvi M, Laukkanen T, Cruz P. 2007. Consumer trust in electronic service consumption: a cross-cultural comparison between Finland and Portugal. JOURNAL OF EUROMARKETING 16 3: 51-65. 2007
• Sinkkonen S, Laukkanen T. 2006. Segmenting non-users of digital television [cd-rom], Proceedings of the 7th International Conference of the Faculty of Management Koper, University of Primorska. MIC'06. Advancing Business and Management in Knowledge-based Society. [9]. 2006
• Sinkkonen S, Laukkanen T. 2006. Consumer resistance to digital television: preliminary findings from Finland: Salavrakos I-D, From Small Firms to Multinationals: Industrial, Entrepreneurial, Managerial, Financial, Fiscal, Transaction Cost and Consumer Perspectives in the Era of Globalisation.Athens Institute for Education and Research. 523-536. 2006
• Pasanen M, Laukkanen T. 2006. Team-managed growing SMEs: a distinct species?. MANAGEMENT RESEARCH NEWS 29 11: 684-700. 2006
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