 
            
        The research group Tourism Business is concerned with understanding the creation, development and communication of customer value-based experiences in tourism business destinations including networking and competitive stakeholders. The group pursues an understanding of customer value expectations among different leisure and tourist segments and an understanding of the management of these expectations.
In our research, nature, and lakes and forests in particular, are understood as a resource and environment for nature-based tourism experiences, which are co-created with customers and service providers, with an overall mission of economically, ecologically and socio-culturally sustainable activities, aiming to the wellbeing of tourists and the society. We are concerned with understanding the creation, development and communication of customer value-based experiences in tourism destinations including networking and competitive stakeholders. The group pursues an understanding of customer value expectations among different tourist segments and an understanding of the management of these expectations. Some of the topics of our Research group, e.g. Social Tourism, are primarily interdisciplinary, striving from findings between disciplines.
Projects
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                         Transformative tourist experiences – new business opportunities to enhance sustainability in tourism Finished 01.03.2023 - 31.12.2024 Transformative tourist experiences – new business opportunities to enhance sustainability in tourism Finished 01.03.2023 - 31.12.2024
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                         Regenerative nature tourism (REGGAE) 01.09.2023 - 31.08.2026 Regenerative nature tourism (REGGAE) 01.09.2023 - 31.08.2026
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                         Metaverse meets the Experience Industry Finished 01.07.2023 - 30.06.2025 Metaverse meets the Experience Industry Finished 01.07.2023 - 30.06.2025
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                         High-skilled internationals: bottom-up insights into policy innovation for work and entrepreneurship in Finland (HIWE) Finished 01.10.2022 - 30.09.2024 High-skilled internationals: bottom-up insights into policy innovation for work and entrepreneurship in Finland (HIWE) Finished 01.10.2022 - 30.09.2024
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                         Voyage to mythology - Kalevala Finished 01.04.2020 - 31.12.2022 Voyage to mythology - Kalevala Finished 01.04.2020 - 31.12.2022
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                         Saimaa Skill Share Lab, the preliminary study Finished 01.08.2022 - 30.06.2023 Saimaa Skill Share Lab, the preliminary study Finished 01.08.2022 - 30.06.2023
Tourism Marketing and Management master's degree programme
Keywords
Professors
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                              Juho PesonenProfessorBusiness School, Faculty of Social Sciences and Business Studies
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                              Henna KonuAssociate ProfessorBusiness School, Faculty of Social Sciences and Business Studies
Post-doctoral Researchers
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                              Olga HannonenPostdoctoral ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                              Jarno SuniPostdoctoral ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                              Elli VentoPostdoctoral ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                              Kelsey Mac Leod JohansenPostdoctoral ResearcherBusiness School, Faculty of Social Sciences and Business Studies
Doctoral Researchers
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                              Tuuli PulkkinenProject ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                              Nelli HeiskanenUniversity TeacherBusiness School, Faculty of Social Sciences and Business Studies
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                              Johanna Heinonen-KemppiUniversity LecturerBusiness School, Faculty of Social Sciences and Business Studies
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                              Muhammad KhogaliVisiting ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                        Pinja LeinoDoctoral ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                              Marianna PrestonProject ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                        Zsolt KazaiDoctoral ResearcherBusiness School, Faculty of Social Sciences and Business Studies
Project Managers
University Teachers
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                              Nelli HeiskanenUniversity TeacherBusiness School, Faculty of Social Sciences and Business Studies
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                              Johanna Heinonen-KemppiUniversity LecturerBusiness School, Faculty of Social Sciences and Business Studies
Project Researchers
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                              Tuuli PulkkinenProject ResearcherBusiness School, Faculty of Social Sciences and Business Studies
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                              Muhammad KhogaliVisiting ResearcherBusiness School, Faculty of Social Sciences and Business Studies
Professor Emerita / Emeritus
Other group members
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                                                                                                Scott McCabe professor [email protected]
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                                            Sini Kauhanen doctoral researcher
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                                            Jessie Chen doctoral researcher
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                                            Mercy Changa doctoral researcher
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                                            Anatoly Lvov doctoral researcher
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                                            Siamak Seyfi adjunct professor
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